Reference

mpo pelangi Privacy Policy for Your Account

Your account details, wallet records and lobby activity have a clear place in the mpo pelangi Privacy Policy.

Account dataWallet recordsCookie choicesAccess requests
mpo pelangi mpo pelangi Privacy Policy for Your Account
HELP WHEN NEEDED

Where To Ask About Your Data

A policy question should not leave you searching through the lobby. Use the support path attached to your account or the help route beside the cashier area, then describe the record involved, such as a QRIS receipt or login device. We use that context to locate the request without asking you to send a password.

Team online

Account request

Ask us to correct your name, phone detail or verification record through the account support path. Include the requested change and we may confirm account ownership before making an edit.

Wallet record

For DANA, OVO or GoPay status questions, send the payment reference and date rather than wallet credentials. We can compare the receipt with the account ledger and explain the stored status.

Device access

If a login or device record looks unfamiliar, mention the device path and last known access. We can place the request with account security checks while keeping your password out of the conversation.

SECURITY IN PRACTICE

Account Security From Login To Retention

We keep this policy practical by linking data handling to the moments you can check yourself. Phone verification comes before account access, wallet references stay separate from passwords, and cookie choices can…

Data handling

We collect account, verification, device, cookie and payment-reference data for stated purposes. A QRIS or virtual account reference helps match a transaction, while it does not give us access to your wallet password.

Cookies

Cookies help retain session choices and show the correct account path on mobile or desktop. You can adjust browser cookie controls, although changing them may affect login continuity and policy preferences.

Account security

Phone verification supports the account access step, while device and session checks help identify unusual sign-ins. Never send us your password, wallet PIN or one-time code in a support request.

Retention

We keep records for the period needed for account operation, security checks, payment disputes or legal duties. When a purpose ends, the record is reviewed for deletion or restricted storage.

Change request

You can ask us to correct account data or explain a stored payment reference through the account support route. We may request matching details before changing records linked to your account.

Policy contact

For a Privacy Policy concern, state the subject clearly and include your account contact detail. We use the support path near the cashier area so login, wallet and data questions reach one queue.

Privacy Policy Questions For Indonesian Accounts

These answers cover the policy points most relevant before you open an account. They explain payment references, cookies, phone verification, device access and correction requests without asking you to disclose sensitive credentials. If your question concerns a particular record, include its date and reference through the account support path.

It covers account details, phone verification, cookies, device sessions, lobby activity and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual accounts.

Phone verification supports the account access step and helps us distinguish your request from an unknown login. We may use its status when checking a correction or security concern.

No. We use transaction references, receipt details and status needed for account matching. Do not send a DANA PIN, QRIS credential, wallet password or one-time code to support.

Cookies can retain session choices, browser preferences and policy selections across a device path. You can change browser controls, but disabling cookies may interrupt login continuity.

Yes. Send a clear correction request through the account support route, identify the affected record and provide matching account details. We may verify ownership before applying the change.

We retain records only while needed for account operation, security checks, payment disputes or legal duties. After that purpose ends, records may be deleted or placed in restricted storage.

Yes. Access or eligibility depends on local law. Where local law permits, we handle requests using the process described here and explain any limits that apply to a specific record.